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Privacy Policy

Quentessential Surveying (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website [yourwebsite.com] or use our mobile application (“App”).

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information

  • Name, email address, phone number, and other identifiers you provide when registering or contacting us.

  • Payment information if you make purchases through the website or app.

1.2 Non-Personal Information

  • Usage data such as pages visited, time spent on pages, and app interactions.

  • Device information such as IP address, operating system, browser type, and device identifiers.

  • Cookies and similar tracking technologies for analytics and performance purposes.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services.

  • Process transactions and send related information.

  • Respond to your inquiries, support requests, and feedback.

  • Send marketing communications, where you have consented to receive them.

  • Analyze usage trends to improve our website and app.

  • Comply with legal obligations.

3. Legal Basis for Processing

Under UK GDPR, our legal basis for processing your personal data may include:

  • Consent you provide to us.

  • Performance of a contract with you.

  • Compliance with legal obligations.

  • Legitimate interests, such as improving our services and preventing fraud.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who perform services on our behalf (e.g., payment processors, analytics providers).

  • Law enforcement, regulators, or other parties as required by law or to protect our rights.

  • Business transfers in the event of a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. 

6. Your Rights

You have the following rights under UK GDPR:

  • Access and receive a copy of your personal data.

  • Request correction or deletion of your data.

  • Object to or restrict the processing of your data.

  • Withdraw consent at any time (where consent is the legal basis).

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, please contact us at: [Insert Email Address].

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

9. Children’s Privacy

Our services are not directed to children under 13 (or local minimum age). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and in the app. Please check this page periodically for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: it@q-surveying.com

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